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Frequently Asked Questions

Everything you need to know about our matchmaking services

How Can We Help?

Contact us 24×7 at +91 8763743931 or brightlifematrimony@gmail.com

  1. How to register?
  2. What is profile Create?
  3. Why I update my Aadhar No?
  4. On what criteria is a profile validated?
  5. Single registration - multiple domains
  6. Profile description - what to enter?
  7. What all information from my profile will be displayed to other members?
  8. Can I use the same e-mail ID for multiple registrations?
  9. What is Mobile Number Verification?
  10. How to hide mobile number?
  11. Who viewed my mobile number?
  1. How do I create a complete profile?
  2. Photos
  3. Horoscopes
  4. Activation / Deactivation
  5. Modify Profile (Edit profile)
  1. My Home
  2. Search
  3. How do I log in?
  4. What is Matrimony ID?
  5. I forgot my Matrimony ID/Password. What should I do?
  6. How do I change my Password?
  7. Why is the message “Invalid Matrimony ID/E-mail ID or Incorrect Password” displayed when I try to login?
  8. Can I choose my own Matrimony ID?
  1. What is Search?
  2. What is Express interest?
  3. What is Search by ID?
  4. What is partner preference?
  5. How do I view a particular profile?
  6. I get the error “No matching records found” while searching for profiles. Why is that so?
  7. Short-list profiles
  8. What is Background verification?
  1. Express Interest
  2. Personalized Messages
  3. Call / Send SMS
  1. What is Brightlifematrimony Premium Matchmaking services?
  2. What is Offline Service?
  3. What is Communication service?
  4. What is the difference between free membership & paid (Better/Smarter/Topper/Premium) Service?
  5. What are the packages available for your paid services?
  6. What are the different modes of payment?
  7. What is easy payment or doorstep payment?
  8. How do I make the payment through post/courier?
  9. How long will it take to upgrade my profile if I have made the payment by Cheque/DD through post or courier?
  10. Pay at banks
  11. Payment Associates
  1. What is profile description?
  2. Can I contact the Referee?
  3. How do I contact customer support?
  4. What is 24 x 7 customer care?
  5. How do I add my success story?
  6. What is Personal details?
  7. What is Arrange Meeting for Premium member?