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Frequently Asked Questions

You can ask any question regarding your partner search criteria. Please feel free to contact us 24x7 or call us on +91 8763743931. You can also write to us at brightlifematrimony@gmail.com.

Registration

  1. How to register?
  2. What is profile Create?
  3. Why I update my Aadhar No?
  4. On what criteria is a profile validated?
  5. Single registration - multiple domains
  6. Profile description - what to enter?
  7. What all information from my profile will be displayed to other members?
  8. Can I use the same e-mail ID for multiple registrations?
  9. What is Mobile Number Verification?
  10. How to hide mobile number?
  11. Who viewed my mobile number?

Profile Creation / Edit Option

  1. How do I create a complete profile?
  2. Photos
  3. Horoscopes
  4. Activation / Deactivation
  5. Modify Profile(Edit profile)

Login Details

  1. My Home
  2. Search
  3. How do I log in?
  4. What is Matrimony ID?
  5. I forgot my Matrimony ID/Password. What should I do?
  6. How do I change my Password?
  7. Why is the message Invalid Matrimony ID/E-mail ID or Incorrect Password being displayed when I try to login?
  8. Can I choose my own Matrimony ID?

Search Profiles

  1. What is Search?
  2. What is Express interest?
  3. What is Search by ID?
  4. What is partner preference?
  5. How do I view a particular profile?
  6. I get the error “No matching records found” while searching for the profiles. Why is that so?
  7. Short-list profiles
  8. What is Background verification?

Ways to Contact

  1. Express Interest
  2. Personalized Messages
  3. Call / Send SMS

Memberships or Upgrade Option

  1. What is Brightlifematrimony Premium Matchmaking services?
  2. What is Offline Service?
  3. What is Communication service?
  4. What is the difference between free membership & paid (Better/Smarter/Topper/Premium)Service?
  5. What are the packages available for your paid services?
  6. What are the different modes of payment?
  7. What is easy payment or doorstep payment?
  8. How do I make the payment through post/courier?
  9. How long will it take to upgrade my profile if I have made the payment by Cheque/DD through post or courier?
  10. Pay at banks
  11. Payment Associates

Miscellaneous

  1. What is profile description?
  2. Can I contact the Referee?
  3. How do I contact customer support?
  4. What is 24 x 7 customer care?
  5. How do I add my success story?
  6. What is Personal details?
  7. What is Arrange Meeting for Premium member?